1. Introduction
Welcome to CloakPilot.com Professional Cloaking System ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloaking system service and website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our service.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: Username, email address, password (encrypted), and billing information
- Profile Information: Name, company name, phone number, and profile preferences
- Payment Information: Credit card details, billing address, and transaction history
- Communication Data: Messages, support tickets, and feedback you send to us
Automatically Collected Information
- Usage Data: Information about how you use our service, including campaigns created, visits tracked, and features used
- Device Information: IP address, browser type, operating system, and device identifiers
- Log Files: Server logs that record system activity and error reports
- Cookies and Tracking: Cookies, web beacons, and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Provision: To provide, operate, and maintain our cloaking system service
- Account Management: To create and manage your account, process payments, and provide customer support
- Communication: To send you service updates, security alerts, and promotional materials
- Improvement: To analyze usage patterns and improve our service functionality
- Security: To detect, prevent, and address technical issues and fraudulent activity
- Legal Compliance: To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our service
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit consent to share your information
- Protection: To protect our rights, property, or safety, or that of our users
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption: All data transmission is encrypted using SSL/TLS technology
- Access Controls: Strict access controls and authentication measures
- Regular Audits: Regular security audits and vulnerability assessments
- Data Backup: Secure backup systems to prevent data loss
- Employee Training: Regular security training for all employees
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to access and receive a copy of your personal information
- Rectification: The right to correct inaccurate or incomplete personal information
- Erasure: The right to request deletion of your personal information
- Portability: The right to receive your personal information in a portable format
- Restriction: The right to restrict processing of your personal information
- Objection: The right to object to processing of your personal information
- Withdrawal: The right to withdraw consent at any time
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our service:
- Essential Cookies: Required for the service to function properly
- Analytics Cookies: Help us understand how users interact with our service
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences, but some features may not function properly if cookies are disabled.
9. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.